SELLING CONDITIONS OF PRODUCTS/SERVICES FOR NON SKYDIVERS
The prepaid vouchers for Tandems, aircraft flights or Virtual Reality Experience expire 1 year after they have been purchased
. Once they have expired they can not be used.
The prepaid vouchers for Wind Tunnel expire 6 months after they have been purchased
. Once they have expired they can not be used.
All the prepaid vouchers can be refunded up to 6 months after they have been purchased.
SHIPPING OR COLLECTION AT A POINT OF SALE
1- By default, the gift voucher will be sent free of charge to the email address provided. (free)
2- Collection at a point of sale. (free)
- Empuriabrava (Girona), Spain
- Barcelona City Centre, Spain
REQUIREMENTS GENERAL REQUIREMENTS TO DO A TANDEM SKYDIVE
- It is necessary to bring your passport or another valid ID document.
- Wear comfortable long pants and sport shoes. The choice of clothing should be according to the season. In summer you can wear a T-shirt if you are not easily cold, in cooler weather it is recommended to wear a protective long sleeve shirt or thermal underwear (layers) and gloves that fit well so they cannot come off in freefall. When in doubt, always bring an extra sweat shirt!
- To do a tandem jump it is necesary to be reasonably physically fit. A declaration of physical fitness must be signed before the jump. If you have any doubt about a physical problem or illness that may affect your ability to jump you should consult your doctor. Some medical conditions will require a medical certificate to permit you to jump while others will not allow you to jump. People with psychic disabilities or who have no mobility in the legs will not be able to jump.
- The maximum weight limit for tandem passengers is 110kg. For passengers over 90kg we require adequate wind conditions. You must inform us during your reservation.
- Passengers that are 65 years old (or more) and passengers over 60 years (with more than 90 kg weight) are required to bring a signed and stamped medical authorisation specific for the activity of Tandem Skydiving. The maximum age for a Tandem Skydive is 74 years.
- Passengers under the age of 18 will be able to jump as long as an authorisation of both parents and/or legal Tutors is signed and ID or Passports from all of them are provided (ID or passport of the underaged passanger is required). There's no minimum age to do a tandem jump, but there are a few physical conditions that must be taken into account:
- Minimum Height: 120 cm.
- Minim Weight (dressed): 35 kg.
- It is not permitted to drink alcohol or to be under the influence of any form of drugs before the Tandem Skydive.
- No scuba diving 24hr before the Skydive.
JIP Aviació SLU (Skydive Empuriabrava) informs tandem jump passengers that Decree 56/2003 of the Generalitat de Catalunya establishes that the company that provides the service must have contracted a personal accident insurance for persons practicing tandem jumping that covers the costs of medical treatment up to 6,000 Euros. In the case of Skydive Empuriabrava, that amount has been increased up to 15,000 Euros.
ON THE DAY OF YOUR TANDEM SKYDIVE
The reservation hour is the time at which you must arrive at Skydive Empuriabrava Office. The whole experience will take up to 3 hours.
Please contact us on the day of your jump, before coming to Empuriabrava, to check the weather conditions. Phone: (+34) 972 45 07 49. The office opens at 9h00.
TANDEM GROUP RESERVATION:
If your booking includes more than one passenger, we cannot assure that all passengers will be in the same flight. We can assure though that no one of your group will be in the aircraft alone.
RESCHEDULE, REFUND POLICY FOR TANDEM SKYDIVE BOOKINGS AND PAYMENTS ON ACCOUNT POLICY
The only scenarios in which the booking will be rescheduled or the deposit will be refunded are:
- The reservation is cancelled/rescheduled before the deadlines:
- From 1 to 5 people: 1 week before the date of your booking
- 6 or more people: 2 weeks before the date of your booking
- Due to bad weather conditions or technical reasons. (due to bad weather or technical reasons, Skydive Empuriabrava might delay or cancel the activity without a previous notification.)
In any other circumstances your reservation does not allow a date change and your deposit will not be refunded.
This deposit will not be refunded if you arrive later than the your booking time.
If the full payment has already been done or you purchased a voucher, the credit / voucher will be deducted by 50 €.
ALL PAYMENTS ON ACCOUNT MADE IN THE BOOKING INTERFACE EXPIRE 1 YEAR AFTER THEIR PAYMENT AND AFTER THEY CANNOT BE USED OR REFUNDED.
In the event of a price change, the following rules will apply:
- If the full price of the activity has been paid in advance, it will not be required to pay the difference up to one year. After one year, the difference in price will have to be paid.
- If only a deposit has been paid in advance, the current price (in the moment of the payment of the rest of the amount) wil apply.
- For gift vouchers, specific conditions apply.